Indiviuals with this qualification are able to work in multiple tourism industry sectors and enterprise type. This qualification is very flexible and is designed to meet a broad range of tourism industry needs. It recognises the diversity of tourism operations and the increasing industry trend for operations to provide specialised tourism products. The types  of enterprise to which this qualification may apply include tour operators of any sort (e.g. coach, camping, cruise boat, four-wheel drive or walking), attractions, culture and heritage sites and any small tourism business requiring multi-skilled employees.


Possible job titles include:

  • guide and salesperson in an Indigenous culture centre
  • cellar door salesperson and guide in a winery
  • attendant in an attraction or theme park
  • senior ride operator in or attraction or theme park
  • operations consultant for a tour operator
  • reservation sales agent for a tour operator


Preperquisite requirements

There are no preperquisites for entry to this qualification.



Recgnition of Prior Learning also referred to as RPL, can promote accelerated training by recognising existing skills through a fast-tracked assessment process. RPL suits people who have:

  • Work skills and knowledge
  • Paid or unpaid work experience
  • Life experience

Cerdit transfer is where you are given credit for modules or units of competency you have successfully completed at IEA College of TAFE or another training organisation. Please ask IEA College of TAFE staff for further information abpur RPL and Credit Transfer.








As a qualification is more than theory, workplace training and assessment develops the practical applications of the qualification; interaction within a professional environment, communication and the roles and responsibilities for your chosen career path. IEA College of TAFE students have stated this enhances their overall appreciation and comprehension of their qaulification.

Workplace training and assessment is the collection of information, tasks and evaluation career duties to ensure the required elements of competency are being achieved. Workplace assessment will include a combination of recongnition, observation, oral questioning, discussions and third party validation. A qualified manger or supervisor who observes your workplace training will sign the assessment validation form in the assessment item provide by your trainer.



You will be assessed in order to be deemed competent for each unit of competency. Assessments may include:

  • observations
  • giving presentations
  • completing workplace tasks
  • written work


You will be provided with assessment due dates on the assessment cover sheets. The work you submit is retained by IEA College of TAFE for audit purposes. You are encouraged to always keep a copy of your submitted assessments.