Certificate 3 Tourism
Certificate 3 in Tourism PGISIT30116
Graduates work in many tourism industry sectors including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and tourism business. Graduates undertake office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered
15 Units of Competency
4 core plus
11 Electives
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PGISITTIND001 |
Source and use information on the tourism and travel industry |
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PGISITXCCS006 |
Provide service to customers |
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PGISITXCOM002 |
Show social and cultural sensitivity |
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PGISITXWHS001 |
Participate in safe work practices |
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PGISITTTSL002 |
Access and interpret product information |
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PGISITXCCS002 |
Provide visitor information |
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PGISITTTSL005 |
Sell tourism products and services |
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PGISITXCCS001 |
Provide customer information and assistance |
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PGISITTTSL008 |
Book supplier products and services |
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PGIHLTAID003 |
Provide first aid |
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PGIBSBWOR203 |
Work effectively with others |
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PGISITXCCS003 |
Interact with customers |
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PGIBSBCMM201 |
Communicate in the workplace |
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PGISITXFSA001 |
Use hygienic practices for food safety |
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PGISITHFAB007 |
Serve food and beverage |
Not available for on-line enrolment