Certificate 4 Hospitality SIT40416

 

21 Units of Competency

9 core units plus

12 electives

 

Student graduating from the 2018 Certificate 3 in Hospitality are credited with fourteen units and must complete an additional seven units of competency to receive the Certificate 3 in Hospitality.

BSBDIV501

Manage diversity in the workplace

CORE

SITHIND004*

Work effectively in hospitality service

CORE

SITXCCS007

Enhance customer service experiences

CORE

SITXCOM005

Manage conflict

CORE

SITXFIN003

Manage finances within a budget

CORE

SITXHRM001*

Coach others in job skills

CORE

SITXHRM003

Lead and manage people

CORE

SITXMGT001

Monitor work operations

CORE

SITXWHS003

Implement and monitor work health and safety practices

CORE

BSBWOR203*

Work effectively with others

ELECTIVE

SITHIND002*

Source and use information on the hospitality industry

ELECTIVE

SITHIND004*

Work effectively in hospitality service

ELECTIVE

SITXWHS001*

Participate in safe work practices

ELECTIVE

SITXCCS006*

Provide service to customers

ELECTIVE

SITXFSA001*

Use hygienic practices for food safety

ELECTIVE

SITHACS001*

Clean premises and equipment

ELECTIVE

SITHACS002*

Provide housekeeping services to guests

ELECTIVE

SITHFAB005*

Prepare and serve espresso coffee

ELECTIVE

SITHFAB007*

Serve food and beverage

ELECTIVE

SITXCCS003*

Interact with customers

ELECTIVE

HLTAID003*

Provide first aid

ELECTIVE

              

* imported from Certificate 3 in Hospitality

Available for on-line enrolment

 

Search site

Contact

IEA College of TAFE PO Box 1025, Port Moresby
NCD 111, Papua New Guinea
Ela Beach: (675) 321 3025
Lae: (675) 472 1011
Mt Hagen: (675) 542 0044
Kimbe: (675) 983 5078