Certificate IV in Human Resources

Target Group:            Individuals who work in a range of support positions in human resources management. They may work across all human resources functional areas as in smaller companies, or as in bigger companies, have assigned responsibilities focussed on discrete human resources functions such as recruitment and selection, workforce planning or human resources information system.


Participants will take a total of 10 units:           

  • 4 core units plus
  • 6 elective units


Core Units

Human Resources Management

BSBHRM401A            Review human resources functions                                   

BSBHRM402A            Recruit, select and induct staff                                          

BSBHRM403A            Support performance management process                    


Workplace Relations

BSBWRK410A            Implement industrial relations procedures                       


Elective Units

Customer Service

BSBCUS402A            Address customer needs                                               

Occupational Health and Safety

BSBOHS407A            Monitor a safe workplace                                               

Workplace Effectiveness

BSBWOR401A            Establish effective workplace relationship                   

Interpersonal Communication

BSBCMM401A            Make a presentation                                                      

Relationship Management

BSBREL401A            Establish networks                                                           

Financial Administration

BSBFIA402A            Report on financial activity